JEWELRY

Nikolai Rose takes pride in the quality and craftsmanship of each item we create. Our handmade pieces are not intended to have perfectly machined appearances. As a result, each pieces we product has unique characteristics and may not exactly resemble the images on this website.

Made in New York: All items in the Nikolai Rose collection are designed and produced in New York City. The raw materials we are unable to obtain locally are sourced from trusted manufacturers.

Metal: All metal used in Nikolai Rose jewelry is solid 925 Sterling Silver or 14k Yellow Gold. White Gold, 10k Yellow Gold and Brass available upon request.

Bone: The bone used in select jewelry designs is salvaged from local New York City butchers. The bone is cleaned and cut by hand at the Nikolai Rose studio. Each piece of bone has a unique color and grain. Bone is a naturally porous material that may change appearance depending on exposure to oils and stains. Due to the brittle nature of the material, bone rings cannot be resized once the bone is set.

Engraving: Engraving is available on both the inside and outside of most Collection pieces. We offer machine and hand engraving in roman, sans-serif, and script fonts. Pricing is $5 per letter or number, with a $20 minimum cost. Please email info@nikolairose.com for more information.

Repairs: Nikolai Rose offers a lifetime of repairs on all Nikolai Rose accessories. Repairs are subject to a repair fee determined on a case-by-case basis.

Resizing: Rings, Chain Bracelets, and Necklaces may be sent in for resizing after initial purchase. Customers pay for return shipping, plus a $30 resizing fee. Solid bracelets are not eligible for resize. Customers seeking a larger or smaller size than offered must pay for return shipping, plus a $70 custom resizing fee.

ORDERS

Shipping: Nikolai Rose offers free shipping on all US orders. Should you require expedited shipping, please select Express shipping ($30.00) at checkout.

International Customs: International shipping cost will be calculated by DHL express at checkout. Costs are determined by the receiving country. All international packages are subjected to customs taxes and duties. Customers are responsible for paying customs tariffs.

All international orders are final sale.

Returns: Pieces can be returned for a refund within one month (31 days) of purchase if they do not show signs of wear or damage. Customers pay for return shipping. Please email info@nikolairose.com to initiate your return.

Exchanges: Pieces can be exchanged for any item of equal or lesser value if they do not show signs of wear or damage. Any price difference in the exchange will be credited to the customer. Customers pay for return shipping. Please detail exchange request in return package and by email info@nikolairose.com.

Please send all Returns and Exchanges to:

Nikolai Rose
PO Box 130209
New York, NY 10013

 

 

PRIVACY

This website follows industry best practices to protect personal information. Credit card information is encrypted using SSL and stored with a AES-256 encryption. Purchase transaction data is stored only as long as is necessary to complete a purchase transaction. After that is complete, the purchase transaction information is deleted.

This website uses cookies to track visitor analytics and shopping cart contents so we can provide you with a smoother shopping experience. This store is hosted on Shopify Inc. Private data is stored through Shopify’s data storage, databases and the general Shopify application. This data is stored on a secure server behind a firewall.

Nikolai Rose will never share any information about customers or orders.