Nikolai Rose takes pride in the quality and craftsmanship of each item we create. Our handmade pieces are not intended to have perfectly machined appearances. As a result, each pieces we product has unique characteristics and may not exactly resemble the images on this website.
Made in New York: All items in the Nikolai Rose collection are designed and produced in New York City. The raw materials we are unable to obtain locally are sourced from trusted manufacturers.
Metal: All metal used in Nikolai Rose jewelry is solid 925 Sterling Silver or 14k Yellow Gold. White Gold, 10k Yellow Gold and Brass available upon request.
Bone: The bone used in select jewelry designs is salvaged from local New York City butchers. The bone is cleaned and cut by hand at the Nikolai Rose studio. Each piece of bone has a unique color and grain. Bone is a naturally porous material that may change appearance depending on exposure to oils and stains. Due to the brittle nature of the material, bone rings cannot be resized once the bone is set.
Engraving: Engraving is available on both the inside and outside of most Collection pieces. We offer machine and hand engraving in roman, sans-serif, and script fonts. Pricing is $5 per letter or number, with a $20 minimum cost. Please email firstname.lastname@example.org for more information.
Repairs: Nikolai Rose offers a lifetime of repairs on all Nikolai Rose accessories. Repairs are subject to a repair fee determined on a case-by-case basis.
Resizing: Rings, Chain Bracelets, and Necklaces may be sent in for resizing after initial purchase. Customers pay for return shipping, plus a $30 resizing fee. Solid bracelets are not eligible for resize. Customers seeking a larger or smaller size than offered must pay for return shipping, plus a $70 custom resizing fee.
Shipping: Nikolai Rose offers free shipping on all US orders. Should you require expedited shipping, please select Express shipping ($35.00) at checkout. Sale items may be subject to shipping fees.
International Customs: International shipping cost will be calculated by DHL express at checkout. Costs are determined by the receiving country. All international packages are subjected to customs taxes and duties. Customers are responsible for paying customs tariffs.
All custom-made and international orders are final sale and subject to predetermined shipping fee.
Returns: Pieces can be returned for a refund within one month (31 days) of purchase if they do not show signs of wear or damage. Customers pay for return shipping. Please email email@example.com to initiate your return. All sale items or items purchased with a discount code are final sale and non-refundable.
All orders processed with Bitcoin are non-refundable.
Exchanges: Pieces can be exchanged for any item of equal or lesser value if they do not show signs of wear or damage. Any price difference in the exchange will be credited to the customer. Customers pay for return shipping. Please detail exchange request in return package and by email firstname.lastname@example.org.
Please send all Returns and Exchanges to:
This website follows industry best practices to protect personal information. Credit card information is encrypted using SSL and stored with a AES-256 encryption. Purchase transaction data is stored only as long as is necessary to complete a purchase transaction. After that is complete, the purchase transaction information is deleted.
Nikolai Rose will never share any information about customers or orders.